Shipping policy

SHIPPING AND PAYMENT TERMS

Shipping

Shipping provider: DHL

Processing time: 1–3 business days

Worldwide shipping available

For international deliveries, customs duties and taxes may apply in the destination country and are to be borne by the buyer.

🇩🇪 Germany

2–4 Business Days

Free shipping on orders over 59€

🇪🇺 Europe

2–8 Business Days

Free shipping on orders over 99€

🌍 Worldwide

7–15 Business Days

Free shipping on orders over 149€

International Shipping (Outside the EU)

We ship to selected countries outside the European Union, including Switzerland, the United Kingdom, the United States, and Canada.

Please be aware that orders shipped to non-EU countries may be subject to customs duties, import taxes, and handling fees upon arrival. These charges are determined by the customs authorities of the destination country and are the sole responsibility of the recipient.

Freight thresholds and duty-free limits vary by country. We recommend checking with your local customs office before placing your order to understand any potential additional costs.

Nove Sette is not responsible for any delays caused by customs clearance. Delivery times for international orders may be longer than standard EU shipping times.

All applicable fees must be paid by the customer upon delivery. Orders that are refused or unclaimed due to unpaid customs fees cannot be refunded.

Payment methods

The following payment methods are available: